1. At the top of the home page, click the "Login" link to open all the opportunities that this website has to give. Click register on the right side of the page and fill out the information provided.
2. At the top of the home page, click the "New Account" link and fill out the information provided.
Now that you’re registered and logged in, you are sent to the “My Account” page. On this page, all your historical and present ordering information that has been created in your account can be found.
What are my options in the "My Account" page?
While on the "My Account" page at Madeiramart.com there are many options to choose from
Order History: Here you can see all of your recent purchases for the current fiscal quarter. If you do want to see a report further back, just click the button at the bottom of the page. This is a great way to find the products you have previously purchased for a repeat order.
Saved Cart: Not ready to buy just yet? Still adding orders to your cart throughout the week? We’ll keep them in memory to make your shopping time easier and less time consuming for you!
Quick Order: This is one of the quick and efficient ways to add products to your cart in one simple method. Simply add your product item numbers to the list, but we will come back to this function a little later.
Quick Order Upload: When searching our items, do you keep all of the items you need to purchase in an excel document? If so, you’re in luck! Follow the instructions on this page and upload your order to our website.
Modify User Data: Make sure we have the most up to date information so we can let you know about our exciting monthly deals!
Change Password: We keep all of your information completely private, but if you need to change your password, click here and in a few easy steps it’s changed and your privacy is kept to an exceptional standard.
Contact Us: Help us, help you! If you have a question, comment or concern, let us know by sending us an email. Customer service is our number one standard.
Apply for Net 30 Terms: Need a line of credit? Complete this form, mail or fax it to us, and a customer service representative will contact you to inform you if you were approved.
Tax Resale Certificates: Does your state require a tax resale certificate? Click on this link and see if your state applies.
Logout: Finished shopping with us today? Keep your information private. Logout by clicking here or at the top of the screen!
How do I order online?
After adding all the items you wish to purchase into the Shopping Cart, find the link at the top of the page to view your cart. This is an important screen to verify quantities and product. Something mistakenly added or don’t need the products any more, simply click “Remove” on the left side of the product descriptions.
-- Not ready to make the purchase just yet? Save your cart to your account for later use. --
When you have all of the product you need and are ready to purchase, simply click “checkout” to start the checkout process of your order.
If your billing address and shipping address is the same, click yes below the information entered and save yourself from filling it out again on future screens. If the address is different, simply click no, enter your information and this information is held in our system for all future orders.
After completion of the shipping information you are asked to choose your shipping method. All of our product is delivered by UPS, and up to 99% of our customers are reached in two days by UPS Ground! Need it guaranteed next day, choose from any of our other shipping options. Once the shipping information is set you are directed to the billing page.
To assist you we have several methods of payment for your order: Credit Card, Cash on Delivery and Pre Approved Terms. This is your last chance to verify your order and make changes to it before you submit it. If you were given a promotional code or special savings offer, the promo box is the place to enter that information to get that great deal! After everything is verified, place your order and finish your transaction.
Now that you have placed your order, you are given a receipt. Any discounts that you have placed in the promo box area will be memoed on your invoice when you receive the product. Print your receipt for safe record keeping, and you just successfully used Madeiramart.com for your one stop online shop for all your embroidery needs.
Remember to stop back by the website to check out our monthly specials, and we look forward to seeing you back real soon!
Where do I place my promo code when checking out?
Do you have any promo codes to use on your order? If so, be sure to include them during your check out process. On the "View Cart" page, scroll down to the bottom and place any promo codes in the promo box. Without these codes we cannot discount your items accordingly.
What exactly does it mean when it says colorfast on your rayon card?
Colorfast means having color that is resistant to fading or running.
For best results when laundering, wash in warm water with mild detergent. Do not add bleaching agents such as chlorine, peroxide or sodium carbonate. The care symbols on the back of the card state: Machine wash, very hot (up to 95 degrees C; 203 degrees F). DO NOT BLEACH. Iron, steam or dry, with medium heat. Use any solvent except trichloroethylene.
What should I do if the color runs on to my garment?
If the first laundering of a new garment is done in cool or cold water, leftover dye particles from the thread may remain on the fabric. Rewash in warm (toward the hotter side) water. The remaining particles will wash out. This may have to be done more than once. Be sure NOT to dry the garment in a dryer between washings while trying to remove the remaining particles.
How do I embroider with metallic threads?
The type of thread you are embroidering with will determine the needle size you will need. Loosen the tension discs. This will allow the thread to flow more freely through the discs and help prevent thread breakage and fraying. Set the machine at slower speeds. Higher speeds will cause friction. Experiment with the speeds until you find the one that runs most smoothly. Work with your digitizer to make sure your designs are specifically for metallic threads.
Most backings are Non-woven. According to The Textile Institute, Non-wovens... are textile structures made directly from fiber rather than yarn. Non-woven fabrics are usually made from continuous filaments or from fiber webs... strengthened by bonding using such techniques as: adhesive bonding, mechanical interlocking by needling or fluid jet entanglement, thermal bonding or stitching.
How do I decide which backing to use for my next project?
When choosing a backing, it is important to consider the weight of the garment and the softness or crispness desired. A backing should be slightly lighter in weight than the garment. If a backing is too heavy, it will weigh down the garment and distort the shape. Knitted fabrics and lightly woven fabrics do not have even stability and therefore must be embroidered using backing. Also included in this group are smooth fabrics such as satin. It is also important to consider the stability of the non-woven backing. If the garment material must be hooped, the underlying backing can have little stretch in any direction. If the backing stretches, the embroidery may appear puckered or warped.
For more information on which backing to use for your next project please visit our E-Zee Selection Guide.